How to get Great Customer Service

This morning Rich Gallagher called to talk about getting great customer service especially during this very busy time.

Rich Gallagher, dubbed “one of the founding fathers of modern customer support” by one of its leading professional societies, has led numerous service teams to sustained, measurable performance change, using the techniques in this book. Great Customer Connections will supercharge your own service performance—and bottom line—with a fresh approach to customer relations that is quickly becoming the new standard for customer service.

GreatCustomerConnections.com

Wayne Kelly